Daniel W. Symonds
Owner and Veteran
Had the pleasure of working with Daniel with the passing of our Dad. He was extremely patient, helpful and made sure that our Dad was taken care of. With the pandemic, he made sure we understood all the processes and kept us well informed. He answered every phone call, text message or email we sent and for that we were extremely thankful! I would definitely recommend Daniel and his facility to our friends and family.
The preparation for my dad’s viewing was a fearful moment for our family, however we knew in our hearts we needed that for closure. I cannot stress how amazing Dan and his team were with every lasting detail, from how peaceful and beautiful my dad looked to us, to the flowers which after nearly a week are full and just beautiful!
Dan and Joy Symonds provide experienced and compassionate care to everyone. Their dedication to veterans also shows complete commitment to honor those who served.
Dan has proven himself to be a mover of mountains to get things done right. As well as being a TRUE friend of those in the military. I will use him for my own funeral. Thank you Dan for all you do. For Bill Kopecki
My uncle unfortunately passed away from lung disease over a year ago. His financial after life situation wasn’t ideal and it was complicated for my family to handle his funeral arrangements. We thank God for sending us to Symonds-Madison Funeral Services who allowed us to lay him to rest peacefully and without financial burden. They are good people! One of Elgin’s best!
It took way too long to write this review, but I still feel my experience should be shared. When my mom passed away in 2018, I knew she wanted to be buried and not cremated. I wasn’t sure how I was going to afford a burial plus a memorial that I felt she deserved. Dan worked with me and didn’t make me feel ”less than” if I declined anything. They don’t play on your vulnerabilities during a hard time and that is appreciated. I also had special circumstances regarding my moms needs, which I was afraid would double the cost of the funeral, but he was able to find a special casket that I could afford. My grieving process was easier because of they way they took care of us.
I came across this funeral home from a google search. My dad was in hospice care and I wanted to prepare myself for the inevitable. I call other places in town but I felt as they were cold and unsympathetic. Daniel took the time from that first phone call to explain the different options. When the time came and my father passed he came to the house and made us feel very comfortable in putting my father into his care. Arrangements were very smooth and thoughtful, His wife Joy did such an amazing job with his obituary. She really capture his life in so many words.
I attended the funeral of John James Murphy on Jan 20, 2020. This day will always be in my heart, The day was humbling, emotional and full of love and respect. We were all brought together by a total stranger and left as family. I am sure John Murphy felt the love. I attended with my sister. Like everyone else we did not know what to expect. When we saw all the cars and lines of people it brought tears to our eyes. We talked with several service members, who were touched by the response of community. After paying our respects my sister said "lets move to the back". The only man (Dan) sitting in front row said "why, we are his family" We were honored to sit in front.
The sudden and unexpected passing of my husband left me in shock. I wanted to insure he was buried with full military honors. My daughter used google to locate a funeral home that specialized in military services. Mr. Daniel Symonds greatly exceeded my expectations at all levels. His compassion, empathy and appreciation for those who served was evident. He went above and beyond to make the entire process seamless and worry free for the entire family. When the services were concluded I felt my husband was given the respect and love he deserved for serving his country. I highly recommend Symonds-Madison Funeral Home to anyone during their time of need military or non military.
My older brother recently passed away unexpectedly. Our family was in shock and needed to find a funeral director to help plan his services. We do not live in the Elgin area but wanted to find a funeral home near my brother's house. We called Symonds-Madison based solely on the online reviews and I'm really glad we did. Daniel was so helpful to our family during this terrible time. He explained what we should expect during each step of the process and answered all of our questions patiently. He was very responsive to our needs and always answered our calls and emails promptly. He was even able to accommodate some special requests that made my mother and niece feel more comfortable during the visitation.