Daniel the funeral director has gone above and beyond to help with the entire process. He did an excellent job with my aunt's service last week. Two years ago he helped us with my father in law's service. It's hard to lose a loved one, but finding the right place is important.

I came across this funeral home from a google search. My dad was in hospice care and I wanted to prepare myself for the inevitable. I call other places in town but I felt as they were cold and unsympathetic. Daniel took the time from that first phone call to explain the different options. When the time came and my father passed he came to the house and made us feel very comfortable in putting my father into his care. Arrangements were very smooth and thoughtful, His wife Joy did such an amazing job with his obituary. She really capture his life in so many words.

One of the most difficult things in life we go through is the loss of a loved one. When you are the one who is responsible to make their final arrangements, it can be the most stressful experience of your life. My family recently suffered the loss of our dad and Daniel Symonds- Funeral Director/Owner and his staff made me and my family feel at ease and comfortable. They treated us like they were part of our family. Daniel answered all our phone calls with patience. They took care of everything and were compassionate and very professional. They took the time to understand our sometimes complicated wishes and helped explain decisions we had to make. With respect to the level of service of the Symonds-Madison funeral Home, If I could give them 10 stars I would. On behalf of the Ogunribido Family, Thank You. You made a heartbreaking experience manageable and memorable. I'm sure daddy is smiling in heaven!

Dan has proven himself to be a mover of mountains to get things done right. As well as being a TRUE friend of those in the military. I will use him for my own funeral. Thank you Dan for all you do. For Bill Kopecki

It took way too long to write this review, but I still feel my experience should be shared. When my mom passed away in 2018, I knew she wanted to be buried and not cremated. I wasn’t sure how I was going to afford a burial plus a memorial that I felt she deserved. Dan worked with me and didn’t make me feel ”less than” if I declined anything. They don’t play on your vulnerabilities during a hard time and that is appreciated. I also had special circumstances regarding my moms needs, which I was afraid would double the cost of the funeral, but he was able to find a special casket that I could afford. My grieving process was easier because of they way they took care of us.

Thank you from our entire family for the love, kindness, support, and excellent preparations and funeral for my grandma. Our family will be forever grateful for the professional, kind, genuine caring that you extended to us. On behalf of the Cangialosi & Juntunen Families.

Dan and Joy Symonds provide experienced and compassionate care to everyone. Their dedication to veterans also shows complete commitment to honor those who served.

The 5 star rating whould be higher if I could 10 out of 10 or higher. I want to express my sincere gratitude for the care and assistance I was given at Symonds Madison funeral home. My lose of my son was sudden unexpected tragic.Symonds Madison was upfront on costs and was very helpful for me through the entire process.After the funeral was over they continue to assist me with paperwork which was over and above what could be expected from any funeral home. Six years before I had lost my wife I used one of the bigger funeral home in elgin and I was anywhere as satisfied.Symonds Madison even help me complete something left to do from six years from my wifes passing. I can thank them enough 10 + stars

Symonds Madison is a family owned business. The owner and director Daniel lives by the model "Everyone that walks through the door is treated like family." I would give the business and owner Daniel a 10 stars but the highest you can leave is a 5. Our family couldn't be happier with the service you provided us during such a devastating time of loss. You understood our needs and went the extra mile to make sure everything was as perfect as it could of been. Daniel, our family is extremely grateful for the warmth and compassion you all showed us. The Keith Family

In reference to my husband's passing, my greatest joy is that he was honored so deeply and with such respect at Symonds Madison Funeral Home. My husband changed his mind in the last two weeks of life in that he wanted to be cremated in his Army uniform. I wanted him to have an Honor Guard send off. My son and I read to him introductions on the web home pages of three area funeral homes. Doug chose Symonds-Madison because it is "proudly Veteran and family owned." I couldn't be more pleased with his choice. Daniel, Joy, Penny, Val, Bob and all the staff made my dreams for his life celebration happen in less than a week---a beautiful and wonderful service.