It took way too long to write this review, but I still feel my experience should be shared. When my mom passed away in 2018, I knew she wanted to be buried and not cremated. I wasn’t sure how I was going to afford a burial plus a memorial that I felt she deserved. Dan worked with me and didn’t make me feel ”less than” if I declined anything. They don’t play on your vulnerabilities during a hard time and that is appreciated. I also had special circumstances regarding my moms needs, which I was afraid would double the cost of the funeral, but he was able to find a special casket that I could afford. My grieving process was easier because of they way they took care of us.

My older brother recently passed away unexpectedly. Our family was in shock and needed to find a funeral director to help plan his services. We do not live in the Elgin area but wanted to find a funeral home near my brother's house. We called Symonds-Madison based solely on the online reviews and I'm really glad we did. Daniel was so helpful to our family during this terrible time. He explained what we should expect during each step of the process and answered all of our questions patiently. He was very responsive to our needs and always answered our calls and emails promptly. He was even able to accommodate some special requests that made my mother and niece feel more comfortable during the visitation.

Dan has proven himself to be a mover of mountains to get things done right. As well as being a TRUE friend of those in the military. I will use him for my own funeral. Thank you Dan for all you do. For Bill Kopecki

We had a double funeral Which to my knowledge has never been done before but both bodies were beautiful even with the small hiccups I loved the attention Daniel and Joy gave my family. I would love to use this funeral home in the future. Thank you Daniel Symonds and Joy Symonds.

One of the most difficult things in life we go through is the loss of a loved one. When you are the one who is responsible to make their final arrangements, it can be the most stressful experience of your life. My family recently suffered the loss of our dad and Daniel Symonds- Funeral Director/Owner and his staff made me and my family feel at ease and comfortable. They treated us like they were part of our family. Daniel answered all our phone calls with patience. They took care of everything and were compassionate and very professional. They took the time to understand our sometimes complicated wishes and helped explain decisions we had to make. With respect to the level of service of the Symonds-Madison funeral Home, If I could give them 10 stars I would. On behalf of the Ogunribido Family, Thank You. You made a heartbreaking experience manageable and memorable. I'm sure daddy is smiling in heaven!

Daniel the funeral director has gone above and beyond to help with the entire process. He did an excellent job with my aunt's service last week. Two years ago he helped us with my father in law's service. It's hard to lose a loved one, but finding the right place is important.

Our mothers loss was very sudden and unexpected. Symonds Madison funeral home was extremely understanding, sympathetic and patient in guiding us through these very difficult decisions and processes. The prayer cards were very well done and we felt reflected our mothers personality appropriately. The family all feel that we made the right decision in choosing Symonds Madison at this very difficult time.

Daniel made us feel like family the minute we walked through the door. He was very compassionate and made us feel comfortable in trusting him with our loved one. During such a difficult and emotional time, your mind is elsewhere; when so many things need to be handled. Daniel took care of everything for us and gave us the gift of time; time for us to be able to say goodbye to my mom without being rushed or having to worry about every little detail that needed to be done. My mom looked beautiful, the service was beautiful and the flowers were beautiful. Thank you Daniel and Joy for helping us through this difficult time, for handling all the details that are overwhelming for the family and for offering your support. I would give you more than 5 stars if it were possible.    Rogelia Aranda

Had the pleasure of working with Daniel with the passing of our Dad. He was extremely patient, helpful and made sure that our Dad was taken care of. With the pandemic, he made sure we understood all the processes and kept us well informed. He answered every phone call, text message or email we sent and for that we were extremely thankful! I would definitely recommend Daniel and his facility to our friends and family.

I met Joy (Owner) at a community service event. Joy is very knowledgeable,understanding and easy to work with.