My husband of 46 years had been battling multiple health problems for years. Still, his death came as a sudden, numbing shock. I'd done virtually no planning for final arrangements, so the hospice nurse's early morning call to Daniel came to him out of the blue. Nevertheless, he was at my house within what seemed like minutes, ready to discuss Bruce's wishes with flawless professionalism and genuine compassion. These wishes, it must be noted, were as unconventional as my husband had been: Among other details, a specific plain pine coffin had to be obtained from 1,300 miles away, and a horse-drawn caisson needed to be hired. Never once did Daniel say "Not possible." He made it all happen, on time, even going so far as to transport the coffin on the final leg of its trip after the freight company dropped the ball. I found Symonds-Madison in a hasty Google search at the most difficult time I'd ever faced. I will forever be grateful that I did.

In reference to my husband's passing, my greatest joy is that he was honored so deeply and with such respect at Symonds Madison Funeral Home. My husband changed his mind in the last two weeks of life in that he wanted to be cremated in his Army uniform. I wanted him to have an Honor Guard send off. My son and I read to him introductions on the web home pages of three area funeral homes. Doug chose Symonds-Madison because it is "proudly Veteran and family owned." I couldn't be more pleased with his choice. Daniel, Joy, Penny, Val, Bob and all the staff made my dreams for his life celebration happen in less than a week---a beautiful and wonderful service.

I attended the funeral of John James Murphy on Jan 20, 2020. This day will always be in my heart, The day was humbling, emotional and full of love and respect. We were all brought together by a total stranger and left as family. I am sure John Murphy felt the love. I attended with my sister. Like everyone else we did not know what to expect. When we saw all the cars and lines of people it brought tears to our eyes. We talked with several service members, who were touched by the response of community. After paying our respects my sister said "lets move to the back". The only man (Dan) sitting in front row said "why, we are his family" We were honored to sit in front.

The sudden and unexpected passing of my husband left me in shock. I wanted to insure he was buried with full military honors. My daughter used google to locate a funeral home that specialized in military services. Mr. Daniel Symonds greatly exceeded my expectations at all levels. His compassion, empathy and appreciation for those who served was evident. He went above and beyond to make the entire process seamless and worry free for the entire family. When the services were concluded I felt my husband was given the respect and love he deserved for serving his country. I highly recommend Symonds-Madison Funeral Home to anyone during their time of need military or non military.

Dan and Joy Symonds provide experienced and compassionate care to everyone. Their dedication to veterans also shows complete commitment to honor those who served.

Daniel the funeral director has gone above and beyond to help with the entire process. He did an excellent job with my aunt's service last week. Two years ago he helped us with my father in law's service. It's hard to lose a loved one, but finding the right place is important.

I lost my son friday and Daniel and his wife joy were so comforting to me and my family. Even though my son was to be cremated he gave me a peaceful viewing and made the experience so joyful. They went above and beyond any expectations.

My uncle unfortunately passed away from lung disease over a year ago. His financial after life situation wasn’t ideal and it was complicated for my family to handle his funeral arrangements. We thank God for sending us to Symonds-Madison Funeral Services who allowed us to lay him to rest peacefully and without financial burden. They are good people! One of Elgin’s best!

We had a double funeral Which to my knowledge has never been done before but both bodies were beautiful even with the small hiccups I loved the attention Daniel and Joy gave my family. I would love to use this funeral home in the future. Thank you Daniel Symonds and Joy Symonds.

I would recommend this place to everyone. The staff there is so helpful and patient. They walk you through the entire process and answer all questions.