Thank you so much for taking the time to make sure everything was the way our family wanted it, for going the extra mile and understanding our unique needs. Your thoughtfulness and kindness are greatly appreciated during our time of grief. Such wonderful and caring people ♡ thank you.

My older brother recently passed away unexpectedly. Our family was in shock and needed to find a funeral director to help plan his services. We do not live in the Elgin area but wanted to find a funeral home near my brother's house. We called Symonds-Madison based solely on the online reviews and I'm really glad we did. Daniel was so helpful to our family during this terrible time. He explained what we should expect during each step of the process and answered all of our questions patiently. He was very responsive to our needs and always answered our calls and emails promptly. He was even able to accommodate some special requests that made my mother and niece feel more comfortable during the visitation.

Dan and Joy Symonds provide experienced and compassionate care to everyone. Their dedication to veterans also shows complete commitment to honor those who served.

Daniel made us feel like family the minute we walked through the door. He was very compassionate and made us feel comfortable in trusting him with our loved one. During such a difficult and emotional time, your mind is elsewhere; when so many things need to be handled. Daniel took care of everything for us and gave us the gift of time; time for us to be able to say goodbye to my mom without being rushed or having to worry about every little detail that needed to be done. My mom looked beautiful, the service was beautiful and the flowers were beautiful. Thank you Daniel and Joy for helping us through this difficult time, for handling all the details that are overwhelming for the family and for offering your support. I would give you more than 5 stars if it were possible.    Rogelia Aranda

One of the most difficult things in life we go through is the loss of a loved one. When you are the one who is responsible to make their final arrangements, it can be the most stressful experience of your life. My family recently suffered the loss of our dad and Daniel Symonds- Funeral Director/Owner and his staff made me and my family feel at ease and comfortable. They treated us like they were part of our family. Daniel answered all our phone calls with patience. They took care of everything and were compassionate and very professional. They took the time to understand our sometimes complicated wishes and helped explain decisions we had to make. With respect to the level of service of the Symonds-Madison funeral Home, If I could give them 10 stars I would. On behalf of the Ogunribido Family, Thank You. You made a heartbreaking experience manageable and memorable. I'm sure daddy is smiling in heaven!

Symonds Madison is a family owned business. The owner and director Daniel lives by the model "Everyone that walks through the door is treated like family." I would give the business and owner Daniel a 10 stars but the highest you can leave is a 5. Our family couldn't be happier with the service you provided us during such a devastating time of loss. You understood our needs and went the extra mile to make sure everything was as perfect as it could of been. Daniel, our family is extremely grateful for the warmth and compassion you all showed us. The Keith Family

I came across this funeral home from a google search. My dad was in hospice care and I wanted to prepare myself for the inevitable. I call other places in town but I felt as they were cold and unsympathetic. Daniel took the time from that first phone call to explain the different options. When the time came and my father passed he came to the house and made us feel very comfortable in putting my father into his care. Arrangements were very smooth and thoughtful, His wife Joy did such an amazing job with his obituary. She really capture his life in so many words.

I met Joy (Owner) at a community service event. Joy is very knowledgeable,understanding and easy to work with.

My husband of 46 years had been battling multiple health problems for years. Still, his death came as a sudden, numbing shock. I'd done virtually no planning for final arrangements, so the hospice nurse's early morning call to Daniel came to him out of the blue. Nevertheless, he was at my house within what seemed like minutes, ready to discuss Bruce's wishes with flawless professionalism and genuine compassion. These wishes, it must be noted, were as unconventional as my husband had been: Among other details, a specific plain pine coffin had to be obtained from 1,300 miles away, and a horse-drawn caisson needed to be hired. Never once did Daniel say "Not possible." He made it all happen, on time, even going so far as to transport the coffin on the final leg of its trip after the freight company dropped the ball. I found Symonds-Madison in a hasty Google search at the most difficult time I'd ever faced. I will forever be grateful that I did.

Had the pleasure of working with Daniel with the passing of our Dad. He was extremely patient, helpful and made sure that our Dad was taken care of. With the pandemic, he made sure we understood all the processes and kept us well informed. He answered every phone call, text message or email we sent and for that we were extremely thankful! I would definitely recommend Daniel and his facility to our friends and family.