The 5 star rating whould be higher if I could 10 out of 10 or higher. I want to express my sincere gratitude for the care and assistance I was given at Symonds Madison funeral home. My lose of my son was sudden unexpected tragic.Symonds Madison was upfront on costs and was very helpful for me through the entire process.After the funeral was over they continue to assist me with paperwork which was over and above what could be expected from any funeral home. Six years before I had lost my wife I used one of the bigger funeral home in elgin and I was anywhere as satisfied.Symonds Madison even help me complete something left to do from six years from my wifes passing. I can thank them enough 10 + stars