Funerals During COVID-19 Pandemic

We care deeply about your health and safety as we go through this challenging time.  Should you experience the loss of a loved one, we are here for you.  Please review this information about how we are functioning as funeral providers to deliver the best possible service to help you start on your path to healing after loss.

Funeral Arrangements

We can abide by social distancing guidelines for in-person funeral arrangements. If you are more comfortable staying at home, we can accomplish everything remotely. This includes completing all the necessary legal paperwork and coordinating any details associated with your funeral service.

In-Person Visitations and Funeral Services

We have made preparations at our facility to abide by state and CDC public health guidelines to allow you to have a meaningful in-person viewing, funeral, or memorial service.

We have implemented the following policies to ensure funerals can be held for the immediate family while also meeting public health guidelines:

  • Per IDPH guidelines, masks are required indoors (unless you have a medical condition that prohibits wearing a mask), social distancing is required, and physical contact like hugging and kissing discouraged.
  • Per Kane County’s improvement to Phase 4, as of February 3, 2021, the maximum capacity for visitations and funerals in our facility is 50 people. (Houses of worship may have larger capacities, depending upon their size and policies.)
  • Bottled water and individually wrapped food is permitted, as long as it is not shared among individuals.
  • Chapels have social distancing decals on the floor so attendees know where to stand when waiting to pay their respects to the deceased
  • Hand sanitizer is readily available in our entryway for use upon entry and exit from our facility. You can also wash your hands with soap anytime in our bathrooms.
  • Anyone exhibiting signs of illness are discouraged from entering the facility.
  • We will have sanitized pens available for single-use when signing in at the register book, to avoid cross-contamination.
  • Coffee and common refreshment services are temporarily suspended to mitigate risks associated with shared refreshment areas.
  • CDC-recommended cleaning of high-touch points, such as doorknobs, occurs on a regular basis.

In-person services are currently limited to in-person attendance by 50 people or less, but we will work with you to include as many people as possible:

  • Friends and family can submit video messages of readings, poems, eulogies, or musical selections which can be played at the service.
  • Webcasting and recordings will be made available for mourners to access safely from home.

Planning Your Future Public Service – It’s Not Too Late

Our professionals are here to help you plan the public funeral service you desire, once the pandemic has abated and social distancing is no longer required. It is never too late to honor your loved one’s memory.

We know you’ve already sacrificed so much to stay healthy. If you lose a loved one, you don’t have to sacrifice the funeral you need to heal. It’s okay to wait. We will help you make that happen.

Modern embalming techniques and cold storage together allow burials to be delayed weeks to months.  Cremations can move ahead and memorial services or Celebrations of Life can be held on any timeline.

Is there a special birthday or wedding anniversary later in the year? Consider holding your service on another meaningful day, on your own terms. Our professionals will help you take advantage of the additional time to plan a meaningful public memorial down the road. Take full advantage of the extra time to decide on the very best ways to honor your loved one’s memory.

Grief Support

Unfortunately, grief and loss do not take a day off during a crisis. Instead, they can be magnified as new stress related to the pandemic can trigger distress.

Our friends at What’s Your Grief has posted a helpful guide to Taking Care of Your Mental Health During Coronavirus.

If you find grief, anxiety or depression is affecting your daily life, you may need to speak with a therapist.  Our local partners, Balance Stress Management and Therapy, are offering telehealth and in-person therapy services to all Illinois residents. Call 847-450-0524 to make your appointment.

If you have any questions or concerns about funeral service or grief support, please call us 24-7 at 847-741-1128.  We are here for you, now and always.

Daniel and Joy Symonds


Symonds-Madison Funeral Home